EMPLOYEE BENEFIT CONSULTING - ACCOUNT MANAGER
Our firm is an independent consulting firm located in suburban Baltimore County serving clients throughout the northeast and Mid-Atlantic states. Our employee benefits practice staff has more than twenty years of experience in providing employee benefits solutions. We provide custom solutions to a wide range of employee benefit issues and work with our clients to proactively manage their benefit programs. We do not sell any type of insurance nor are we affiliated with anyone who does.
To learn more, visit us at: http://www.insurancebuyerscouncil.com/
Account Manager – Cockeysville, Maryland - Job Description:
The Account Manager assists the Director of Employee Benefits Practice in delivering independent employee benefit consulting services to clients:
§ Manage Request for Proposal (RFP) processes including drafting, managing distribution, collecting, analyzing responses and presentations summarizing key aspects of the proposal.
§ Manage the quote request process for group life and disability benefits, including rate plan design comparison.
§ Design and development of proposals and presentations.
§ Collect and organize claim/utilization data.
§ Resolve client issues, which may include but are not limited to billing, quality of care, benefits, enrollment, provider, claims and administration. Develop trust and rapport to meet or exceed customer's expectations of responsiveness, ensuring client retention.
§ Marketing IBC through email and newsletters to prospective clients.
§ Communicate with sales and service representatives from carriers to keep abreast of issues, market trends, new products, etc.
§ Strong analytical skills and capable of using and interpreting benefits and premium related facts and figures. Quantitative skills sufficient to master basic underwriting and financial concepts.
§ Strong interpersonal, problem solving and conflict resolution skills.
§ Experience in providing member service including claim and eligibility resolution.
§ Excellent time management skills with the ability to set priorities and work independently.
§ Advanced computer skills including Word, Excel and PowerPoint.
§ Identify and pursue needed knowledge and skills to remain competitive, relevant and effective.
§ 3-5 years of experience in employee benefits.
§ Licensed in Life and Health.
To apply, email resume and cover letter to firstname.lastname@example.org with “IBC Account Manager” in the Subject line.